Social Intelligence
How to Deal with Angry Customers & De-Escalate Conflict
Learn how to turn an angry customer into a super fan and feel comfortable in the process using your communication skills.
How to React to Negative Feedback at Work: Video Tutorial
Here are some tips that you can start applying today if you have received negative or even constructive feedback about your communication at work.
Micromanaging is not all bad
Micromanagement debunked and some communication tips that will help you strike the right balance in your leadership communication.
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